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Oct 2026

OCT28
Nimbus EU-01 Scheduled Maintenance
Planned6:00 PM – 6:00 PMUTC
  • Planned
    October 06, 2026 at 10:53 AMUTC
    Planned
    October 06, 2026 at 10:53 AMUTC

    As part of our continuous commitment to providing high-quality service, we will be performing upgrade maintenance on the EU-01 cluster.

    Expected Impact:

    We do not anticipate any downtime during this activity. You can continue using your Nimbus services as normal.

    Questions or Assistance?

    Please contact us via our Helpdesk: https://helpdesk.luware.cloud

    Post-Maintenance Details:

    A full rundown of the changes will be published on our Knowledge Base after completion:

    https://help.luware.com

OCT25
Nimbus CH-01 Scheduled Maintenance
Planned6:00 AM – 6:00 AMUTC
  • Planned
    October 06, 2026 at 10:53 AMUTC
    Planned
    October 06, 2026 at 10:53 AMUTC

    As part of our continuous commitment to providing high-quality service, we will be performing upgrade maintenance on the CH-01 cluster.

    Expected Impact:

    We do not anticipate any downtime during this activity. You can continue using your Nimbus services as normal.

    Questions or Assistance?

    Please contact us via our Helpdesk: https://helpdesk.luware.cloud

    Post-Maintenance Details:

    A full rundown of the changes will be published on our Knowledge Base after completion:

    https://help.luware.com

OCT22
Nimbus CH-02 and DE-02 Scheduled Maintenance
Planned5:00 PM – 5:00 PMUTC
  • Planned
    October 06, 2026 at 10:52 AMUTC
    Planned
    October 06, 2026 at 10:52 AMUTC

    As part of our continuous commitment to providing high-quality service, we will be performing upgrade maintenance on the CH-02 and DE-02 clusters.

    Expected Impact:

    We do not anticipate any downtime during this activity. You can continue using your Nimbus services as normal.

    Questions or Assistance?

    Please contact us via our Helpdesk: https://helpdesk.luware.cloud

    Post-Maintenance Details:

    A full rundown of the changes will be published on our Knowledge Base after completion:

    https://help.luware.com

OCT20
Nimbus UK-01 Scheduled Maintenance
Planned5:00 PM – 5:00 PMUTC
  • Planned
    October 06, 2026 at 10:51 AMUTC
    Planned
    October 06, 2026 at 10:51 AMUTC

    As part of our continuous commitment to providing high-quality service, we will be performing upgrade maintenance on the UK-01 cluster.

    Expected Impact:

    We do not anticipate any downtime during this activity. You can continue using your Nimbus services as normal.

    Questions or Assistance?

    Please contact us via our Helpdesk: https://helpdesk.luware.cloud

    Post-Maintenance Details:

    A full rundown of the changes will be published on our Knowledge Base after completion:

    https://help.luware.com

OCT15
Nimbus AU-01 Scheduled Maintenance
CompletedMaintenance2 hours
  • Completed
    October 15, 2026 at 1:00 PMUTC
    Completed
    October 15, 2026 at 1:00 PMUTC
    Maintenance has completed successfully
  • In progress
    October 15, 2026 at 11:00 AMUTC
    In progress
    October 15, 2026 at 11:00 AMUTC
    Maintenance is now in progress
  • Planned
    October 06, 2026 at 10:50 AMUTC
    Planned
    October 06, 2026 at 10:50 AMUTC

    As part of our continuous commitment to providing high-quality service, we will be performing upgrade maintenance on the AU-01 cluster.

    Expected Impact:

    We do not anticipate any downtime during this activity. You can continue using your Nimbus services as normal.

    Questions or Assistance?

    Please contact us via our Helpdesk: https://helpdesk.luware.cloud

    Post-Maintenance Details:

    A full rundown of the changes will be published on our Knowledge Base after completion:

    https://help.luware.com

Sep 2026

SEP29
Nimbus UK-01 Scheduled Maintenance
CompletedMaintenance3 hours
  • Completed
    September 29, 2026 at 8:00 PMUTC
    Completed
    September 29, 2026 at 8:00 PMUTC
    Maintenance has completed successfully
  • In progress
    September 29, 2026 at 5:00 PMUTC
    In progress
    September 29, 2026 at 5:00 PMUTC
    Maintenance is now in progress
  • Planned
    September 15, 2026 at 10:04 AMUTC
    Planned
    September 15, 2026 at 10:04 AMUTC

    As part of our continuous commitment to providing high-quality service, we will be performing upgrade maintenance on the UK-01 cluster.

    Expected Impact:

    We do not anticipate any downtime during this activity. You can continue using your Nimbus services as normal.

    Questions or Assistance?

    Please contact us via our Helpdesk: https://helpdesk.luware.cloud

    Post-Maintenance Details:

    A full rundown of the changes will be published on our Knowledge Base after completion:

    https://help.luware.com

SEP26
Luware Recording Scheduled Maintenance
CompletedMaintenance9 hours
  • Completed
    September 26, 2026 at 3:00 PMUTC
    Completed
    September 26, 2026 at 3:00 PMUTC
    Maintenance has completed successfully
  • In progress
    September 26, 2026 at 6:00 AMUTC
    In progress
    September 26, 2026 at 6:00 AMUTC
    Maintenance is now in progress
  • Planned
    September 14, 2026 at 1:17 PMUTC
    Planned
    September 14, 2026 at 1:17 PMUTC

    As part of our continuous commitment to providing high-quality service, we will be performing routine security patching on all Luware Recording clusters.

    Expected Impact:

    We do not anticipate any downtime during this activity. You can continue using your Luware Recording services as normal.

    Questions or Assistance?

    Please contact us via our Helpdesk: https://helpdesk.luware.cloud

SEP25
Luware Recording Scheduled Maintenance
CompletedMaintenance9 hours
  • Completed
    September 26, 2026 at 2:30 AMUTC
    Completed
    September 26, 2026 at 2:30 AMUTC
    Maintenance has completed successfully
  • In progress
    September 25, 2026 at 5:30 PMUTC
    In progress
    September 25, 2026 at 5:30 PMUTC
    Maintenance is now in progress
  • Planned
    September 14, 2026 at 1:16 PMUTC
    Planned
    September 14, 2026 at 1:16 PMUTC

    As part of our continuous commitment to providing high-quality service, we will be performing routine security patching on all Luware Recording clusters.

    Expected Impact:

    We do not anticipate any downtime during this activity. You can continue using your Luware Recording services as normal.

    Questions or Assistance?

    Please contact us via our Helpdesk: https://helpdesk.luware.cloud

SEP24
Luware Recording Scheduled Maintenance
CompletedMaintenance9 hours
  • Completed
    September 25, 2026 at 2:30 AMUTC
    Completed
    September 25, 2026 at 2:30 AMUTC
    Maintenance has completed successfully
  • In progress
    September 24, 2026 at 5:30 PMUTC
    In progress
    September 24, 2026 at 5:30 PMUTC
    Maintenance is now in progress
  • Planned
    September 14, 2026 at 1:15 PMUTC
    Planned
    September 14, 2026 at 1:15 PMUTC

    As part of our continuous commitment to providing high-quality service, we will be performing routine security patching on all Luware Recording clusters.

    Expected Impact:

    We do not anticipate any downtime during this activity. You can continue using your Luware Recording services as normal.

    Questions or Assistance?

    Please contact us via our Helpdesk: https://helpdesk.luware.cloud

SEP24
Nimbus AU-01 Scheduled Maintenance
CompletedMaintenance2 hours
  • Completed
    September 24, 2026 at 1:00 PMUTC
    Completed
    September 24, 2026 at 1:00 PMUTC
    Maintenance has completed successfully
  • In progress
    September 24, 2026 at 11:00 AMUTC
    In progress
    September 24, 2026 at 11:00 AMUTC
    Maintenance is now in progress
  • Planned
    September 15, 2026 at 10:03 AMUTC
    Planned
    September 15, 2026 at 10:03 AMUTC

    As part of our continuous commitment to providing high-quality service, we will be performing upgrade maintenance on the AU-01 cluster.

    Expected Impact:

    We do not anticipate any downtime during this activity. You can continue using your Nimbus services as normal.

    Questions or Assistance?

    Please contact us via our Helpdesk: https://helpdesk.luware.cloud

    Post-Maintenance Details:

    A full rundown of the changes will be published on our Knowledge Base after completion:

    https://help.luware.com

Aug 2026

AUG30
Nimbus DE-01 Scheduled Maintenance
CompletedMaintenance3 hours
  • Completed
    August 30, 2026 at 8:00 AMUTC
    Completed
    August 30, 2026 at 8:00 AMUTC
    Maintenance has completed successfully
  • In progress
    August 30, 2026 at 5:00 AMUTC
    In progress
    August 30, 2026 at 5:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 05, 2026 at 7:59 AMUTC
    Planned
    August 05, 2026 at 7:59 AMUTC

    As part of our continuous commitment to providing high-quality service, we will be performing upgrade maintenance on the DE-01 cluster.

    Expected Impact:

    We do not anticipate any downtime during this activity. You can continue using your Nimbus services as normal.

    Questions or Assistance?

    Please contact us via our Helpdesk: https://helpdesk.luware.cloud

    Post-Maintenance Details:

    A full rundown of the changes will be published on our Knowledge Base after completion:

    https://help.luware.com

Teams Presence Sync Issues
ResolvedDegraded performance1 hour 2 minutes
  • Resolved
    UTC
    Resolved

    Monitoring confirmed the issue to be resolved. We apologize for any inconvenience caused.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result. Presence synchronization should be restored for all tenants now. There may be slight delays until new presence changes are being picked up as the service fully recovers.

  • Identified
    UTC
    Identified

    We have identified issues with the presence sync service for some Nimbus tenants in the CH-01 environment and are working to resolve them.

  • Investigating
    UTC
    Investigating

    We are currently investigating reports of the Microsoft Teams presence status not being correctly synced to Nimbus in the CH-01 environment.

AUG26
Nimbus EU-01 Scheduled Maintenance
CompletedMaintenance3 hours
  • Completed
    August 26, 2026 at 8:00 PMUTC
    Completed
    August 26, 2026 at 8:00 PMUTC
    Maintenance has completed successfully
  • In progress
    August 26, 2026 at 5:00 PMUTC
    In progress
    August 26, 2026 at 5:00 PMUTC
    Maintenance is now in progress
  • Planned
    August 05, 2026 at 7:58 AMUTC
    Planned
    August 05, 2026 at 7:58 AMUTC

    As part of our continuous commitment to providing high-quality service, we will be performing upgrade maintenance on the EU-01 cluster.

    Expected Impact:

    We do not anticipate any downtime during this activity. You can continue using your Nimbus services as normal.

    Questions or Assistance?

    Please contact us via our Helpdesk: https://helpdesk.luware.cloud

    Post-Maintenance Details:

    A full rundown of the changes will be published on our Knowledge Base after completion:

    https://help.luware.com

AUG23
Nimbus CH-01 Scheduled Maintenance
CompletedMaintenance3 hours
  • Completed
    August 23, 2026 at 8:00 AMUTC
    Completed
    August 23, 2026 at 8:00 AMUTC
    Maintenance has completed successfully
  • In progress
    August 23, 2026 at 5:00 AMUTC
    In progress
    August 23, 2026 at 5:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 05, 2026 at 7:56 AMUTC
    Planned
    August 05, 2026 at 7:56 AMUTC

    As part of our continuous commitment to providing high-quality service, we will be performing upgrade maintenance on the CH-01 cluster.

    Expected Impact:

    We do not anticipate any downtime during this activity. You can continue using your Nimbus services as normal.

    Questions or Assistance?

    Please contact us via our Helpdesk: https://helpdesk.luware.cloud

    Post-Maintenance Details:

    A full rundown of the changes will be published on our Knowledge Base after completion:

    https://help.luware.com

AUG22
Luware Recording Scheduled Maintenance
CompletedMaintenance11 hours
  • Completed
    August 22, 2026 at 5:00 PMUTC
    Completed
    August 22, 2026 at 5:00 PMUTC
    Maintenance has completed successfully
  • In progress
    August 22, 2026 at 6:00 AMUTC
    In progress
    August 22, 2026 at 6:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 10, 2026 at 3:26 PMUTC
    Planned
    August 10, 2026 at 3:26 PMUTC

    As part of our continuous commitment to providing high-quality service, we will be performing routine security patching on all Luware Recording clusters.

    Expected Impact:

    We do not anticipate any downtime during this activity. You can continue using your Luware Recording services as normal.

    Questions or Assistance?

    Please contact us via our Helpdesk: https://helpdesk.luware.cloud

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Aug 2026 to Oct 2026

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